Thank you for purchasing our products at chelseaskincenter.com/shop.
In order to be eligible for a refund, we ask that you contact our office at 212-675-0549 or reception@chelseaskincenter.com within 30 calendar days of your purchase to coordinate a return. The product must be in the same condition, unused, and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us at 212-675-0549.